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Office Administrator/Assistant-Surrey
Full Time

Re:Function Health Group is currently looking to hire a full-time Office Administrator / Assistant to fulfill reception duties in our Surrey location, as well as provide general office administrative duties and clinical operations. 

Tenor: Full Time
Location: 13737 96 Avenue, Surrey (City Centre 1 across from Surrey Memorial Hospital)
Start Date: ASAP

Who We Are
Re:Function Health Group is an established firm with 5 clinics in the Lower Mainland, 2 clinics on Vancouver Island, and 1 clinic in the Okanagan. We provide functional capacity evaluations, cognitive capacity evaluations, vocational consulting (return to work planning, ergonomics, and job demands analyses), occupational rehabilitation, and community health services (PT, OT, and Counselling) to employers, WSBC, ICBC, LTD carriers, the provincial Work BC network, lawyers, and the public. Our company continues to grow to meet the demand for our services as we are fortunate to have long term contracts and relationships with key fee payers in the province.

We offer a competitive salary and a benefits package which includes:
Extended health and dental coverage
3 weeks of paid vacation
2 Diversity Days
5 Sick Days
3 Personal Days
Education allowance with a variety of internal training opportunities

Who You'll Work With
We are a dynamic group of like-minded clinicians, namely Occupational Therapists, Physical Therapists, Kinesiologists, Psychologists, and Physicians. Our values include Care (therapeutic alliances with our clients), Clarity (objective evidence-based functional measures), and Collaboration (teamwork). We believe we are better together, as done well, teamwork is less about work and more about positive trajectory. You will have ample opportunity to mix with clinicians from a variety of backgrounds who can share their experience(s) with you.

As a CloudMD company, our combined network includes:

  • 11,500 Mental Health Practitioners
  • 22,000 Family Doctors
  • 55,000 Specialists
  • 1,500 Allied Health Professionals

What You'll Be Doing
We are looking for an individual with skills and energy to fulfill reception duties in our Surrey location, as well as provide general office administrative duties and clinical operations.

The role of the Office Administrator includes but is not limited to:

Reception duties:

  • Greet clients with a positive, helpful attitude
  • Schedule appointments using JaneApp and process insurance/payments
  • Carry administrative duties such as filing, typing, copying, faxing, scanning, data entry, scanning, etc.
  • Maintain safe & clean working area by complying with procedures, rules and regulations
  • Responding to email, telephone or face to face inquiries

General Administration duties:

  • Ability to partner with management and key stakeholders to plan and coordinate activities related to effective office management and administration
  • Assisting with tracking and maintaining clinic inventory, as well as overseeing facility operations and requirements, such as deliveries, maintenance, security, etc.
  • Addressing questions and concerns of internal colleagues, clients and referral sources via telephone, fax, and email
  • Data input, drafting of letters, vigilant monitoring of email correspondence, distribution of mail, preparation of client documentation
  • Maintenance & adjustment of existing evaluation templates as required
  • Opportunities with assisting senior leadership with special projects
  • Scheduling duties - contacting prospective clients and referral sources for scheduling purposes according to scheduling needs, requirements, and systems
  • Maintaining computer and manual filing systems and auditing completed files received from clinicians.
  • Develop and update administrative systems to make them more efficient.

What You Need to Be Successful
For the current employment opportunity, we prefer candidates to have a College Diploma or equivalent preferably in Business Management, Office Administration or similar field. Knowledge or background in Human Resources and/or employment law/policy and procedure are assets. Fluency in spoken Punjabi is an asset. Previous experience in a Physiotherapy, Chiropractic or multidisciplinary clinic preferred.

  • Have good interpersonal and customer service skills
  • Have friendly and professional verbal and written communication skills
  • Have strong attention to detail and high level of accuracy
  • Have excellent organizational and diary management skills
  • Have good computer skills including Word, Excel, MS Outlook, PowerPoint
  • Ability to work well within a team, as well as independently
  • Ability to multi-task and adapt quickly to changing needs and requirements
  • Ability to maintain confidentiality and deal with highly sensitive information effectively

We invite you to visit our website at www.refunction.ca. If you are interested in exploring this opportunity, please email an introductory letter and your CV to terry@refunction.ca.

 

Re:Function Health Group is an equal opportunity employer. We do not discriminate because of race, colour, religion, national origin, sexual orientation, gender identity or expression, physical or mental disability, age and/or status.

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